Voids
Voiding a Transaction
A voided transaction is a transaction that has been canceled by the merchant before it settles on a consumer’s debit or credit card.
A void is a synchronous tokenized transaction, which will always return the transaction results directly; you will not get a postback and there should be no need to make any additional calls to retrieve the results.
Warning!
- Voiding only works on transactions that have not settled for the day.
- If you are using the Gravity Direct gateway, voids can only occur within 25 minutes of the transaction. Void attempts after 25 minutes will automatically create a refund if the transaction has not yet settled.
- If you are not sure which gateway you are using, please consult one of our Integration Specialists
Be advised
- When implementing voids, our Integration Specialists highly advise the following:
- Voids return the customers money right away
- Avoid a 3-5 business day wait when returning unsettled transactions
This sample code shows how to void a transaction.
//install the module below with the following command:
//npm install emergepay-sdk
var emergepaySdk = require('emergepay-sdk').emergepaySdk;
//Ensure that you replace these with valid values before trying to issue a request
var oid = 'your_oid';
var authToken = 'your_authToken';
var environmentUrl = 'environment_url';
var emergepay = new emergepaySdk({oid: oid, authToken: authToken, environmentUrl: environmentUrl});
//Ensure uniqueTransId is set to the id of the transaction to void
emergepay.voidTransaction({
uniqueTransId: 'your_unique_trans_id',
externalTransactionId: emergepay.getExternalTransactionId(),
//optional
cashierId: ''
})
.then(function(response) {
var transactionResponse = response.data;
})
.catch(function(error) {
throw error;
});
//install the module below with the following command:
//npm install emergepay-sdk
import {emergepaySdk} from "emergepay-sdk";
//Ensure that you replace these with valid values before trying to issue a request
const oid: string = "your_oid";
const authToken: string = "your_authToken";
const environmentUrl: string = "environment_url";
const emergepay: emergepaySdk = new emergepaySdk({oid, authToken, environmentUrl});
//Ensure uniqueTransId is set to the id of the transaction to void
emergepay.voidTransaction({
uniqueTransId: 'your_unique_trans_id',
externalTransactionId: emergepay.getExternalTransactionId(),
//optional
cashierId: ''
})
.then(response => {
const transactionResponse = response.data;
})
.catch(error => {
throw error;
});
<?php
//Configure your oid and authToken. These are supplied by Gravity Payments.
$oid = 'your_oid';
$authToken = 'your_authToken';
$environmentUrl = 'environment_url';
$url = $environmentUrl . '/orgs/' . $oid . '/transactions/void';
//Set the uniqueTransId for the transaction you want to void
$uniqueTransId = 'your_unique_trans_id';
//Configure the request body
//uniqueTransId and externalTransactionId are required.
$body = [
'transactionData' => [
'uniqueTransId' => $uniqueTransId,
'externalTransactionId' => GUID(),
// optional
'cashierId' => ''
]
];
$payload = json_encode($body);
//Configure the request
$request = curl_init($url);
curl_setopt($request, CURLOPT_HEADER, false);
curl_setopt($request, CURLOPT_RETURNTRANSFER, true);
curl_setopt($request, CURLOPT_HTTPHEADER, array('Content-Type: application/json', 'Content-Length: ' . strlen($payload), 'Authorization: Bearer ' . $authToken));
curl_setopt($request, CURLOPT_CUSTOMREQUEST, "PUT");
curl_setopt($request, CURLOPT_POSTFIELDS, $payload);
//Issue the request and get the result
$response = curl_exec($request);
echo $response;
curl_close($request);
//Helper function used to generate a GUID/UUID
//source: http://php.net/manual/en/function.com-create-guid.php#99425
function GUID()
{
if (function_exists('com_create_guid') === true)
{
return trim(com_create_guid(), '{}');
}
return sprintf('%04X%04X-%04X-%04X-%04X-%04X%04X%04X', mt_rand(0, 65535), mt_rand(0, 65535), mt_rand(0, 65535), mt_rand(16384, 20479), mt_rand(32768, 49151), mt_rand(0, 65535), mt_rand(0, 65535), mt_rand(0, 65535));
}
public static async Task VoidTransactionAsync()
{
var response = new object();
//Ensure these are set before trying to issue the request.
//Please contact Gravity Payments to get these values.
const string OID = "your_oid";
const string AUTH_TOKEN = "your_authToken";
const string ENDPOINT_URL = "environment_url";
string url = $"{ENDPOINT_URL}/orgs/{OID}/transactions/void";
//Ensure that you supply a valid uniqueTransId before trying to void the transaction.
string uniqueTransId = "your_unique_trans_id";
var contents = new
{
transactionData = new
{
uniqueTransId = uniqueTransId,
externalTransactionId = Guid.NewGuid().ToString(),
//optional
cashierId = ""
}
};
try
{
using (var client = new HttpClient())
{
var transactionJson = JsonConvert.SerializeObject(contents);
HttpRequestMessage request = new HttpRequestMessage(HttpMethod.Put, url);
request.Headers.Add("Authorization", $"Bearer {AUTH_TOKEN}");
request.Content = new StringContent(transactionJson, Encoding.UTF8, "application/json");
var httpResponse = await client.SendAsync(request);
var data = await httpResponse.Content.ReadAsStringAsync();
response = JsonConvert.DeserializeObject(data);
}
}
catch (Exception exc)
{
throw exc;
}
return response;
}
Input Fields
Name | Details | Required | Description |
---|---|---|---|
uniqueTransId | Type: string Max length: 65 | Yes | The uniqueTransId from a previous transaction. This is the token that is used to run additional transactions or voids. |
externalTransactionId | Type: v4 uuid | Yes | A unique transaction identifier (must be a Version-4 UUID) for each transaction. This value is used to look up transaction results as well as confirm to the merchant and emergepay that a transaction was completed. |
cashierId | Type: string Max length: 150 | No | The name of the cashier that ran the transaction. |